The basic rules are:

• DON'T open unsolicited e-mails;
• DON'T open unexpected e-mail attachments;
• DON'T reply to unsolicited e-mails (Especially, don't click when it says "Click here to remove yourself from our list" - or words like that - you are only telling them that you really do exist and your email address may be passed on to other spammers);
• ALWAYS CHECK LINKS in email messages by hovering your mouse pointer over them. The web address that they actually link to (which may not be the same as what they say, should show as a little pop up note. Does it look genuine?)
• NEVER give out personal information in reply to an e-mail request.
• If you need to look at your bank's website DON'T access it via an e-mail link; always enter the website address yourself, using the address that you know is correct (you can save a genuine link in your favourites (or bookmarks) to avoid having to type it in every time).
• Learn how to tell when you are connected to a secure website ie one where details that you enter, such as credit card numbers, are encrypted before being sent over the internet. (However, remember that there is no rock-solid guarantee that any site is trustworthy). The addresses of secure sites begin with https instead of the usual http. Most internet browsers also show a sign (often a little golden padlock) at the bottom of a page if it is secure. When you are shopping or banking on-line, don't enter personal details, such as passwords or credit card numbers, into insecure sites.

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